End of yet another year

Well 2013-14 seemed to be a strange year, our calls in total for the were 98, but we seem to have busy times and really quiet times and can't understand why. The figures for the year pretty well relate to this as we have dealt with in previous years anything from just over 70 calls to our busiest year which was 139. We are no longer able to offer a near 24-7 cover as we are still low on the ground with members. This may also contribute to our lower figures in the past year.

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